Conversation 5. Customer relationships & channels

Get ready

Carry out any meetings you planned. 


During the meeting

During this session you will find out more about your possible customer relationships and channels. Click on the presentation below to see guidance for each part of the meeting.

After the meeting

MeetingCarry out the contacts you planned during the session.

Further information



To get the badge for this step you need to complete the reflections and the assignment in the ePortfolio: conversation 5.


Extra learning material “level 2 students”

Link to video: Why should I have a relationship with my customers

M9C – Conversation 5

Uploaded by Master 9 Conversations on 2023-01-18.

All course participants can watch the video. The “level 2 students” will find an extra extra assignment related to the video on the next page “what have you learned”.

PDF session workbook